Shipping policy

Last Updated: January 28, 2026

KICRA (“KICRA”, “we”, “our”, “us”) provides all training courses and educational materials digitally. No physical products will be shipped.

1. Course Access

Upon successful payment, you will receive a username and password to log in and access your purchased training course.
Login credentials and instructions will be delivered electronically to the email address you provide at checkout, typically within 48 hours.
Please ensure your email address is accurate to avoid delays or access issues.

2. Access Issues

If you do not receive your login credentials within 48 hours, check your spam or junk email folder.
For assistance, contact support@kicraofficial.com.
Technical issues preventing access will be addressed to the extent reasonably possible, but do not qualify for a refund or credit.

3. User Responsibility

You are responsible for maintaining the confidentiality of your login credentials.
Sharing your username, password, or course content with others is strictly prohibited.

4. No Physical Shipping

All training courses, certificates, and related materials are delivered entirely online.
No physical items will be mailed.

5. Technical Requirements

Access requires a compatible device, internet connection, and supported web browser.
KICRA is not liable for issues arising from incompatible devices, unsupported browsers, or internet connectivity problems.

6. Refunds and Cancellations

As outlined in our Refund Policy, all course purchases are final once purchase has been made. This includes training courses, seminars, workshops, and all programs.
Technical problems will be addressed where possible, but do not constitute a refund or exchange.

7. Contact

For any questions regarding digital delivery or access: