Privacy policy

Last Updated: January 28, 2026

KICRA (“KICRA”, “we”, “our”, “us”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or communicate with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with applicable laws.

By accessing or using KICRA’s website, courses, or services (collectively, the “Services”), you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect or process the following categories of personal information:

Contact Information: Name, email, phone number, organization, billing and shipping addresses.
Financial Information: Credit/debit card details, payment account information, transaction history, and payment confirmations.
Account Information: Username, password, security questions, preferences, and settings.
Transaction Information: Programs viewed, purchased, returned, or exchanged.
Communications: Messages you send to us, including customer support inquiries.
Device and Usage Information: Device type, browser, IP address, network connection, and how you interact with our Services.

We may also collect inferences from this information to help improve our Services and tailor your experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing and Improving Services: To process payments, grant course access, manage accounts, personalize content, and improve our offerings.

  • Marketing and Communications: To send promotional emails, newsletters, or updates about courses, events, or services. You may opt out at any time.

  • Legal Compliance: To comply with applicable laws, respond to legal processes, or enforce our policies.

  • Customer Support: To respond to inquiries and provide assistance with your account or access issues.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Including Shopify and third parties who provide payment processing, IT management, cloud storage, analytics, or support services.

  • Legal Obligations: To comply with legal processes, protect rights, or during business transactions (e.g., mergers or bankruptcy).

All third parties are required to handle your information securely and in accordance with applicable laws.

4. Relationship with Shopify

Our Services are hosted by Shopify. Shopify may process your personal information to provide and improve the Services, and in some cases may share information across other merchants and Shopify services. To learn more about Shopify’s privacy practices, visit Shopify Privacy Policy and Shopify Privacy Portal.

5. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of these sites. Please review their privacy policies independently.

6. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us to request deletion.

7. Security and Retention

While we implement reasonable security measures, no system is completely secure. Information transmitted over the internet may not be fully protected.

We retain personal information only as long as necessary to fulfill its purpose, comply with legal obligations, or enforce our agreements and policies.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access/Know: Request the personal information we hold about you.

  • Correction: Request corrections to inaccurate information.

  • Deletion: Request deletion of your personal information.

  • Communication Preferences: Opt out of promotional communications.

We will not discriminate against you for exercising your rights. Verification of identity may be required. Authorized agents may act on your behalf with proper documentation.

9. International Transfers

Your personal information may be stored or processed outside your country of residence. Transfers outside the European Economic Area or the UK rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent protections.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated policies will be posted on our website with the revised “Last Updated” date.

11. Contact

For questions about this Privacy Policy, or to exercise your rights, contact us: